TERMS OF SERVICE
Online coaching:
The minimum commitment term must be fulfilled on all programs. Ongoing commitments are for four week periods at a time.
Refunds are not offered under any circumstances. All sales are final.
For your best interest, I have the right to refuse to work with or refund any client who is outside of my scope of practise to work with ie. contest preparation clients, individuals with specific medical concerns or conditions. This will be determined during the client pre-screening.
Face to face coaching:
Non member club access: All non-members of the facility (facility details upon request) are welcome to train with a day pass.
Rescheduling appointments: I understand that sometimes you may need to reschedule an appointment and I will do my best to accommodate your request. Please contact me as soon as you are aware of any cancellations. If I am unable to find an alternative time, and your request is placed less than 48 hours prior to the session, you will be charged a cancellation fee (special circumstances apply).
No shows and cancellations without notice: No shows with no notice or cancellations within 6 hours of the session incur the full session fee.
Health concerns: Please inform me of any relevant injury or illness that may impact your training, or may worsen through physical activity. I may request medical clearance prior to beginning training if there are any medical concerns.